2

Hello Aminda- We take our customer feedback very seriously. I have tried reaching out to you since two stars leads me to believe that you were not happy with our services. :( I have spoken with the manager at The Livonia Garage and was told that you approved a repair to replace part of your exhaust. This was completed as requested, but you were not happy with the result. I'm sorry to hear this. If you would like to discuss this further please give me a call! Thank you - Bethany, The Detroit Garage Auto Family 248-876-0790

- The Livonia Garage
5

Thank you for the 5 star rating, Amanda!

- The Livonia Garage
5

My first visit ever with my practically new car, instead of offering just am alignment they gave a full inspection to my car and gave me a huge opportunity to see the condition of my car very easily and the report is very accessable for anyone at a solid price.

Thank you so much, Ryan, for the 5 star review! We are happy to serve you!

- The Livonia Garage
5

Did a good job. Came in cheaper then lots of places and overall just good experience.

Thanks, Mike! It's our pleasure to serve you.

- The Livonia Garage
5

Same day service, for when I needed it. Might have worked past closing to ensure my work vehicle was spot on. Thanks guys.

Thank you for the awesome review! We know how important it is to have work vehicles back on the road as soon as possible!!

- The Livonia Garage
1

My car overheated on the way home from the mechanics garage. I was stranded on the side of the freeway. I left two messages with CS, but no calls back...

Hi Clinton- As a shop that prides itself on customer service, we take feedback like this very seriously. I received your voicemail on the morning of July 7th and immediately contacted the Livonia Garage to have them call you. Our Service Advisor then made several attempts to reach out to you, but heard nothing back. Since receiving this review we have again tried to call you numerous times. We would be happy to assist you with this! According to your voicemail, after getting a transmission flush done at our garage, it started leaking fluid and overheated a few days later. There were several other leaks and safety concerns that we noted at the time of your visit, but the repairs were declined. Please give us a call back at your earliest convenience. - Bethany

- The Livonia Garage
5

Honest and very helpful

Thank you, Nikki! Those are wonderful compliments.

- The Livonia Garage
5

Saw that they were AC/DC certified to work on hybrids so I took my Toyota hybrid over for an A/C diagnosis. Due to the nature of the hybrid a/c system it requires special attention and can be easily contaminated if treated as a standard belt-driven system, so I made sure I took it to a shop that knew what they were doing. They did great work, fairly priced and very kind service. It took a little longer than expected and they offered to pay for a rental, but we didn’t necessarily need it. Would go back again!

Thank you so much, Jordan! We definitely pride ourselves on attention to details and making sure your repair is done correctly the first time!

- The Livonia Garage
5

Did exactly what they said they would. Ran into an unforeseen problem but worked it out professionally. They have a top notch mechanic who knows old cars ( 1971 Chevelle SS ).

5

Great garage!!! Have repaired two of our family cars-fair pricing and honest mechanics!!! Would definitely recommend!

Thank you so much, Caroline! We are grateful to have you as a loyal customer!

- The Livonia Garage
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