5

great service

1

Took my truck in today for an alignment after I called yesterday. They called me a couple hours later and said they can't align my truck because it wouldn't fit on the rack, ok no big deal it was an honest mistake. When I went to pick it up the nice gentleman at the counter tried to offer me $20 towards my time...I didn't accept it because it just wouldn't be right of me. Get in my truck to leave and my check engine lights on, so I check my diagnostic codes and come up with an vehicle over speed fault That wasn't there before. Naturally I called them to find out if my truck was test drove(I already knew it was) and they verified that it had been. So evidently their technician that test drove my truck decided to hot rod it and max out my RPMs, my turbos, or smoke the tires on my truck...not a real great thing to do with a high dollar diesel motor. Unfortunately because of this I couldn't recommend this shop...right now I'm just hoping that I don't have any engine or rearend damage at this point.

5

Great team of guys,really know their stuff Always fair and honest

1

I went in a month ago for a diagnoses of shimmying. Without looking they told me I needed a caliper, alignment and new rotor. The quote was sky high. I went to Auto Lab Livonia who tole me my wheel studs were lose. They fixed without cost.

I'm sorry, but you must have us confused with some other shop. It is our professional business practice to only give an estimate after an inspection, there is no way you would have been given a price without inspection.

- The Livonia Garage
5

Chris and the team at budget did a great job evaluating my problem and providing options. Great work and done quickly.

5

Have always known what they are looking at and doing. If they are unsure about something they say they are unsure and tell me what they can do to be sure. Have never had an issue at the garage and have always gotten the best value at this shop. Amazing customer service and quality work.

5

Friendly personal service.

5

I had a special situation where I needed a wheel bolt removed from a wheel stud, they were able to help out and fix the problem. Budget Brakes did not try and oversell in any way…. They were honest and work was very good. They performed a good job going beyond and above what they had too. Very good customer service!

5

Thoroughly enjoyed the service. No one likes taking their vehicle to a shop for repairs, but I felt like I was fairly treated and will go there again.

5

Needed front brakes on my wife's Lexus 470. This is not my first rodeo - the Chevy dealer I frequent quoted me $350 (but then said they didn't have the equipment to do it), the Lexus dealer quoted $900 and the Toyota dealer, $600. I chose Chris and co because their quoted price was around $350 AND they had a loaner car. In the end, I had a seized caliper. My total was closer to $650 than $350 BUT, still right around what the Toyota dealer quoted just for the pads and rotors. Good quality, friendly service, fair price and a loaner car. What more would you want?

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