Took my car in a year ago and requested new brakes all the way around. Got a free loaner which was unexpected, and after his inspection Chris called me up to inform me that no brake work was necessary for another year or so. I'd say he could have taken advantage of my situation, but he would have simply been delivering what I asked for. Instead he gave me an honest and free evaluation, and immediately earned my trust. I was more than happy to return the following year when the work was truly due. Easy in, easy out, and outstanding customer service in-between. I'll be recommending this shop to everyone.