5

Mike Hayner is a terrific service rep. They had brakes done on my car in less than two hours. This is an outstanding service shop for car repairs.

Thanks, Mike! We certainly do our best to give the best experience possible everytime!

- The Livonia Garage
5

This is a great shop. I just walked in on a Friday afternoon and they were happy and willing to work on my Jeep. The price was reasonable and they had me in and out in no time.

5

Great job, quick and professional ask about the garage cookies.

Haha! So glad you loved the cookies! My favorite little touch!

- The Livonia Garage
5

The people there were professional on the phone and at the work place. Unfortunately my SUV is a 2010 and they replaced one fuel injector but upon driving the vehicle it was clear it needed the rest of it done, it was costly but in the end they were fair and honest

Thanks, Kathy! Appreciate the feedback!

- The Livonia Garage
5

They were great. Mike was Wonderful.

THanks, Pamela! Love the feedback!

- The Livonia Garage
5

This place is awesome. They do their best to get you in even when they are busy. They are friendly, reasonably priced and efficient. They don’t try and nickel and dime you but instead tell you what needs to be taken care of due to the safety of your car and what will need to be taken care of later down he road. I will continue to take all my vehicles there for service. Mike and TJ work to make sure that every customer is fully satisfied and their employees follow their lead. Keep up the good work!

2

I went in for an oil change. It took longer than I'd like (If you say you can take it in right now, I assume it won't take 20 minutes), but they did it. In the month since I went in, I have received multiple emails, texts, phone calls, and some good old fashion paper mail. Please don't spam me. I'd give them 4 stars on the condition that you give them fake information. Edit in response to the owners: Did you read the review?! STOP CONTACTING ME

Good Morning, Tony. I understand your *Edit to Owner however, we do take the time to look into all customer reviews and take all feedback seriously. We pride ourselves in providing excellent service and customer experience. I apologize if the Service Advisors did not tell you upfront that our Oil Changes are not like that of a "Quick Lube". It normally takes 45 mins or so as we look over the vehicle during our Pit Stop, top off fluids, etc. We understand that waiting for more than 20 can seem long. For this we provide you with complimentary wifi, pop, water, coffee, and snacks in our newly renovated waiting area. When you checked out the Service Advisors provide you with a cookie and a postcard telling you that we will reach out within 24-48 after your visit to ensure everything exceeded your expecations and to make sure the customer does not have any other questions or immediate concerns. We then do indeed send out a text and email for a positive review if you had a positive experience. If not,we also want to hear about ways be can be better for our customers and the community. Once a month an email is sent out with coupons for our existing customers and after your first visit we mail you a coupon for $25 off your next visit. As I mentioned, we do take all feedback seriously and will take a look at our process and how to improve. I hope you have a wonderful day and enjoy your summer.

- The Livonia Garage
5

Great service great work highly recommend

Aubrey, we appreciate you!

- The Livonia Garage
5

I was able to get my daughter's car in right away and was quickly fixed. Everyone I talked to at the shop was very professional and able to answer all the questions I had. If we are in need of car repairs again will definitely will be back.

Andrea, Hoping your vehicle doesnt need repairs anytime soon, but happy to help if you need us!

- The Livonia Garage
5

great service

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