1

They offered to fill my tire with air, do an oil change, change a wiper blade and change a wiper motor for 400 usd. I laughed at them and drove to detroit and got the job done for 200 dollars. I'm not sure if they thought I was stupid or if was just the normal thing they do for small repairs. It's a shame too, they are so close. I'd likely use them if their prices were reasonable.

Leonard, Thank you for the feedback. Here at The Hamburg Garage we strive to provide every customer with accurate, fair, and reasonable pricing. It seems that we faltered in meeting your expectations for a quote on a replacement wiper motor for your vehicle. There may have been some details missing to provide you with the estimate you were seeking and we apologize if that is the case and we would like to make that right for you. Without seeing the vehicle, or meeting in person, it can be very difficult to assess over the phone exactly what a potential customer wants from their vehicle and this may be the source of our miscommunication. We do our best to give customers a “ball park” price on items so they can budget for repairs, but we do double check all of our pricing once the vehicle is in the shop and we have confirmed what repairs are necessary. We do wish you the very best and hope that you will give us another opportunity to earn your business in the future. Please feel free to call us with any questions that you ever have.

- The Livonia Garage
4

first time customer had a oil change done they also did a quick inspection of my car. Price was what I expected and in the same ball park as everyone else but closer to home was going to Ann Arbor for my Audi. Dan and Joe were easy to talk to

5

Excellent customer service. Glad I choose them. Great prices too!

5

Wonderful service. They make you comfortable and get the job done right, at a reasonable price. I usually don't give out 5 stars but, today I am.

5

Always pleased with the Service Communication & Friendly Professionalism at The Hamburg Garage!

5

Even though my vehicle has been through a hard life, it is feeling top notch again and driving like the tank that it is. thank you

5

I like to fix the things I can and happy to have a place for the things I can't. They recently helped me by diagnosing my problem and the way to fix it myself. Free help has my business. Thanks Hamburg Garage!

5

1st class. I wish all my repair experiences could be like this one.

5

Dan is very handsome and I really like the outdoor air thing. He filled up my tires and didn't even charge me!

5

Dan and Joe went out of there way to assist me with not only my vehicle's repairs but also when i locked myself out of the free loaner car they gave me. The temperature was below freezing and the phone lines at their garage failed due to the inclement weather. While they were juggling the craziness that ensues with such a tech failure i locked myself out of the loaner car (it was still running). Regardless of their work load they were kind enough to drive 20 minutes to where i was stranded to let me back into the car! Life savers!!! On top of that, they repaired my car and saved me from an unecessary $400 repair that another garage insisted upon (turned out the "leak" was simply spilled oil from a sloppy oil change)! Dan and Joe go above and beyond to assist me everytime and i won't take my car anywhere else! Thank you Hamburg Garage!!!

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