I had an excellent experience at The Livonia Garage. This was my first time there and I will definitely be coming back. Both the customer service, quality and price all hit the mark and make this a great place to take in your vehicle. To start, I like the fact that I was able schedule an appointment for a front wheel alignment about 2 days out from the weekend. This made the process of coming in easy and I was in and out in about 30 some minutes. I was even offered coffee and water which is always a nice touch in customer service. The price for what I had done was beyond exceptional. They even made an adjustment that was just slightly off but would normally have been an additional charge. They did this just as a courtesy. Normally car repair businesses nickel and dime you on everything, so the fact that they did this amazed me. What I found refreshing and different from auto mechanics was that they showed both before and after photos of what had been going on with my vehicle. I was able to see what my vehicle was before the adjustment and how it looked after. As someone who knows just a smidge about auto mechanics, I really enjoyed learning this. I highly recommend The Livonia Garage and will be back!
Thank you so much for this detailed and wonderful review, Pam!! It's great to know what is most important to our customers and we are thrilled that you had a great experience with everything from booking an appointment, the refreshments in our shop, to the cost and explanation of your repairs. We look forward to serving you again!
- The Livonia Garage